Papaya

Configure how order totals are rounded — four options from no rounding to round up/down/nearest, applied per outlet after tax and service charge

Order Total Rounding

Collect star ratings and written feedback after orders — with optional redirect to Google Reviews

Customer Reviews & Ratings

Track the number of diners per table for covers analysis and average spend reporting

Guest Count Tracking

Configure your partner code, section, and description tags for the Papaya partner network

Partner Settings

Connect to Grab, Lineman, Foodpanda and other delivery platforms with commission tracking

Delivery Partner Channels

Configure credit rules with discount types, minimum orders, and redeemable hours for targeted promotions

Papaya Credits — Loyalty & Promotions

Create visual venue maps with drag-and-drop tables linked to dine-in channels

Floor Plans & Table Layout

Create flexible discounts with codes, automatic triggers, scheduling, and combination rules

Discounts — Item, Order & Delivery

Route receipts and tickets to printers based on which paired device rang the order — so staff at any station get prints at the nearby printer.

Device-Based Printing

Set brand colors, fonts, and background style on the QR ordering page so it matches your restaurant's identity.

Customizing your customer app theme

Stop duplicate items and lost edits when two staff open the same order on different POS devices. Pair your devices and turn on order locking.

Order Locking — Prevent two devices from editing the same order at once

Set the language of the standard labels on printed receipts and tickets, separately for each printer group

Print Language for Receipts & Tickets

Create named service charges as a percentage or a fixed amount, choose how each is taxed and where it applies, set an outlet's default, and add or waive a charge…

Service charges: your list, outlet defaults & per-bill changes

Set a discount to apply itself to qualifying orders, with no need to tap Apply

Automatic discounts

Set up comp discounts with a reason, so free orders and items stay out of your revenue and show on the Non-revenue report.

Comps: give an order or item on the house

Create roles that match how your team works, and control what each member can see and do.

Custom Roles & Permissions

Print your outlet logo at the top of receipts — per printer group, with thermal printing best practices

Receipt Logo Printing

Choose how tickets are split — combined, per item, or per unit — and configure up to 10 copies per ticket

Ticket Splitting & Copies

How do customers earn Papaya Credits and what does it mean for your business?

Papaya Credits for Customers (pay 1%, earn 5%)

Switch between team members on shared POS devices with 4-digit passcodes and role-based access control

POS Passcodes — Fast Staff Switching

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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