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Papaya Credits — Loyalty & Promotions

Configure credit rules with discount types, minimum orders, and redeemable hours for targeted promotions

Written by Kate Khunvirojpanich
Updated this week

Papaya Credits is a loyalty and promotion system. Merchants can configure credit rules that determine how credits are earned, redeemed, and when they’re available.


Credit rules

Each outlet can have credit rules with:

Field

What it controls

Discount type

Fixed amount or percentage

Min order value

Minimum order amount to redeem credits

Max discount

Cap on the discount amount (for percentage type)

Redeemable hours

Specific days and time windows when credits can be used


How credits work

  • Customers earn credits through purchases or promotions

  • Credits have statuses: pendingconfirmed (or expired)

  • Customers spend credits at checkout as a discount on their order


How to set up

Navigate to Settings → Papaya Credits to configure your credit rules. You can set different rules for different days/times to run targeted promotions.

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