Papaya supports flexible discounts that can be applied to items, orders, or delivery fees. Discounts can be merchant-applied, code-based, or automatic.
Discount types
Type | Applies to | Example |
Item discount | Specific menu items | 20% off all burgers |
Order discount | Entire order total | ฿50 off orders over ฿500 |
Delivery discount | Delivery fees | Free delivery on first order |
Discount methods
Method | How it works |
Merchant-applied | Staff applies the discount manually from the POS |
Discount code | Customer enters a code at checkout |
Automatic | Applied automatically when conditions are met |
Discount rules
Each discount can have:
Value — fixed amount (฿50 off) or percentage (20% off)
Min order requirements — minimum order amount or quantity
Max usage — limit per customer and/or total uses
Schedule — specific days, time ranges, and date ranges
Target items — which menu items the discount applies to
Combination rules — whether this discount can stack with other item/order/delivery discounts
Setting up
Navigate to Settings → Discounts to create and manage your discounts.
‼️ Pay attention to combination rules — they control whether multiple discounts can stack on the same order. By default, discounts may combine, which could lead to larger-than-intended reductions.