Guest count tracking lets you record how many diners are at each table. This data feeds into your reports for covers analysis, average spend per guest, and capacity planning.
How it works
When enabled, staff are prompted to enter the guest count when opening or managing an order
The count is stored on the order and appears in reports
Guest count is configured per channel type — you choose which channels prompt for it
Setting up
Go to Settings → Outlets
Find Guest Count
Select which channel types should prompt for guest count (e.g. Dine-in, Prepay Dine-in)
Where guest count appears
POS — staff see and can edit the count on the order
Reports — covers count, average spend per guest
Buffet orders — guest count determines the total price (headcount × package price)
‼️ Guest count is configured per channel type, not per individual channel. Enabling it for "Dine-in" applies to all dine-in channels.