You can print your outlet’s logo at the top of receipts. The setting is per printer group, so different receipt printers can have different configurations.
How to enable
Go to Settings → Direct Printing → Printer Groups
Edit a printer group with Document Type: Receipt
Toggle on Print outlet logo
Requirements
Your outlet must have a logo uploaded in Settings → Outlets (logo field)
The printer group must be set to Receipt type — this option is not available for ticket printer groups
How it renders
The logo is printed centred at the top of the receipt, before the outlet name. It renders at 50% of the receipt width (minimum 48mm) using Star Document Markup.
‼️ Thermal printers only print in black and white. Use a logo with dark elements and strong contrast. Light, pastel, or colour-heavy logos will print poorly or appear blank. Always test-print after enabling.
Best practices for logos
Use dark colours and strong contrast
Avoid light, pale, or pastel designs
Consider preparing a high-contrast version specifically for thermal printing
Test-print after enabling to verify it looks good
Troubleshooting
Logo doesn’t appear:
Check a logo is uploaded in Settings → Outlets
Confirm Print outlet logo is toggled on for the printer group
Confirm the printer group type is Receipt
Logo prints very light or blank:
The logo likely uses light colours — upload a darker, higher-contrast version
Multiple receipts printing:
The same physical printer may be assigned to multiple receipt printer groups with different logo settings — each group prints its own receipt. This is expected. The cash drawer still only opens once.