To send delivery orders to your kitchen, you must first create different Partner channel for each delivery service. When order are notified from you delivery service machine and/or delivery service app on the phone, you will need to key in the order in Papaya POS to send the orders to the kitchen.
Steps to create Partner channel:
Go to Channels > Add channel
Select the respective delivery service
Commission (GP) - this is an optional field to specify rate but it does not affect your price of the item on Papaya menu.
Click Save
Step to key in the orders to Partner channel:
Go to Order > Add order
Select the respective Partner channel that you like to key in your order
Fill in the Partner Order ID
Add Order
Add payment accordingly
Do note that after you fill in the Order ID > Add order, the order will go to your respective printer for preparation.
❗️Important note: Do click on offline payment on the POS if the order is paid from the respective delivery wallet (e.g. Grab wallet, LINE MAN).