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Menu Changelog — Track Every Menu Edit

A full audit history of menu item, option, and outlet-override edits — see who changed what and when

Written by Kate Khunvirojpanich
Updated yesterday

Menu Changelog — Track Every Menu Edit

Every time a menu item or menu option is edited, Papaya records the change so you can trace exactly who made it, when it happened, and what was updated. This is especially useful for teams with multiple outlet managers, for tracking price changes, and for reviewing staff activity.

What's tracked

Area

What gets logged

Base menu items

Name, description, price, sale price, price per channel, availability, tags, option groups

Base menu options

Name, value, price, price per channel

Outlet-level menu items

Overrides applied to a menu item at a specific outlet, including availability flipped by inventory

Outlet-level menu options

Overrides applied to a menu option at a specific outlet

Deletes

Deleted menu items are captured with a full snapshot taken just before deletion

How to view history

  1. Open the menu you want to inspect (Settings → Base Menus, or the outlet-level Menu page)

  2. Click the action menu on any menu item or option

  3. Select Menu item changes (or Option changes)

  4. Filter by Today, Previous 7 days, or Previous 30 days

Each entry shows:

  • The person who made the change, or System when Papaya made the change automatically (for example, availability turned off because an ingredient ran out)

  • The fields that changed, with the previous value struck through and the new value highlighted

  • The exact timestamp in your local timezone

  • For price-per-channel edits, a per-channel breakdown (including partner channels like your Foodpanda or LINE MAN configurations)

Examples

  • Price change — "Anna updated Price (all channels) from ฿120 to ฿135"

  • Per-channel price — "Somchai updated Price per channel — Dine in ฿120 → ฿130, Delivery ฿140 → ฿150"

  • Availability flipped by inventory — "System updated Availability — Available → Not available"

  • Option group changes — "Manager added Option group: Spice Level"

  • Deletion — "Anna deleted menu item Pad Thai" (with the full menu item snapshot captured at the moment of deletion)

‼️ The changelog only captures changes made after this feature is enabled for your account. Historical changes from before the rollout are not retroactively added.

FAQ

Can I edit or delete an entry? No — the log is read-only, which is what makes it trustworthy for audit.

Can I see who viewed the log? The log captures edits only, not views.

How far back does it go? You can filter up to the last 30 days on menu entities.

What if I change a partner channel name? The old name is preserved in the changelog so historical entries stay accurate.

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