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Channel-Based Printing

Limit which channels trigger printing for each printer group — works for both tickets and receipts

Written by Kate Khunvirojpanich
Updated this week

By default, a printer group prints for all channels. With channel filtering, you can limit which channels trigger printing for each printer group — so your dine-in receipt printer doesn’t print takeaway orders, for example.


How it works

  • Each printer group has an optional Channels field

  • If you select specific channels, the printer group only prints orders from those channels

  • If you leave it empty, the printer group prints for all channels (default behaviour)

This applies to both tickets and receipts — the same channel filter logic is shared.


How to set up

  1. Go to Settings → Direct Printing → Printer Groups

  2. Create a new group or edit an existing one

  3. In the Channels field, select the channels this printer group should handle

  4. Save


Common setup for each Printer Groups

Printer group

Channels selected

Result

Main receipt printer

(empty — all)

Prints receipts for every order

Dine-in kitchen ticket

Dine-in only

Only prints when dine-in orders come in

Takeaway receipt

Prepay Takeaway

Only prints for takeaway orders

Partner ticket

Partner channels

Only prints for delivery partner orders

‼️ If no channels are selected, the printer group prints for all channels. Review your selection carefully to avoid unwanted printing — or missing prints.

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