Papaya

Your live operations view — how today is pacing vs the same-weekday baseline, where the action is happening, and what's running hot or cold.

Today dashboard

What the new Papaya analytics gives you: Insights dashboards that show what your numbers mean, and Reports with every detail ready to export.

Meet the new Insights & Reports

What the Custom tab on Insights and Reports shows, what "being prepared" means, and how to request a dashboard built for your outlet.

Custom dashboard — bespoke analytics for your operation

Historical view of revenue, orders, guests, AOV and items across weekly, monthly, yearly, daily, and weekday tabs.

Trends dashboard

Where orders come from — dine-in, takeaway, direct delivery, partner platforms — with revenue, orders, AOV, partner commission, and item-by-channel splits.

Channels dashboard

Item-level performance: top and bottom sellers, movers, per-item drill-down, new-item ramp, menu item groups, and option performance.

Items dashboard

Category and menu performance: revenue share, penetration, per-category drill-down with channel and timeframe splits, plus five time-scale views.

Categories dashboard

Within-merchant outlet comparison: revenue share, AOV, channel mix, top items, time-of-week patterns across all outlets in your group.

Outlets dashboard

Benchmark your week-over-week performance against the full Papaya merchant cohort: percentile gauge, revenue/orders/AOV % change lines, and waterfall driver decomposition.

Industry Comparison dashboard

Menu engineering 2x2: every item plotted by order penetration vs repeat rate, classified into Stars, Under-promisers, Over-promisers, and Dead weight.

Menu dashboard

Weekly GM review: last-week KPIs, baseline comparisons, WoW driver decomposition, outlier days and items, new-item ramp, monthly projection.

GM Copilot dashboard

Customer review KPIs (# reviews, average rating, # comments, % redirected to public), ratings distribution, daily/weekly/monthly trend and a full detail table.

Reviews dashboard

Kate Khunvirojpanich

Detailed guides to every dashboard in your Insights workspace — what each chart shows, how the numbers are calculated, and how to read them.

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Merchant Dashboard

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