Everything about your subscription lives in Settings → Billing & Packages.
Your current plan
The Current plan section shows your active plans, the billing period, and — during a trial — how many days remain.
Changing a location's plan
Select Adjust plan to open Manage outlet plans.
Each outlet is listed with its current plan and package. Change any outlet's plan from its dropdown.
The payment summary updates as you make changes.
Select Update subscription. A confirmation shows:
Due now (prorated) — you only pay the difference for the remainder of the current billing period.
Recurring total after update — your new regular charge.
Select Confirm and pay. Changes apply once the payment is confirmed.
Switching between monthly and annual billing
You can toggle the billing period in the same dialog — but note:
‼️ Switching the billing period re-prices your whole subscription at current catalog prices.
All locations move to the new billing period together.
Payment details and invoices
Select Manage in Stripe (under Payment) to open your secure billing portal, where you can:
Update your card or payment method
View and download invoices
Update your billing email
Ending your subscription
You can cancel from the Stripe billing portal. Your plans stay active until the end of the paid period — after that, your outlets are removed and access stops. If you'd like to come back later, contact support and we'll help you get set up again.
Something looks wrong?
If a plan change is blocked with a message asking you to contact support, your billing needs a quick check on our side — reach out via chat and we'll sort it out.