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Papaya Plans & Packages: Overview

Understand Papaya's plans — what each package includes, how per-location pricing works, and how the free trial works.

Written by Kate Khunvirojpanich

Papaya offers two package lines, each in tiers that grow with your business. Every outlet (location) on your account has its own plan, and you can mix plans across locations.


Package lines

POS

Front-of-house: orders, tables, payments, reporting

POS & Inventory

Everything in POS, plus full ingredient inventory — recipes, stock counts, COGS


Tiers

Starter

The simplest way to run the floor, on the devices you own. Available for POS.

  • Free EDC terminal & printer

  • Unlimited tables, devices & orders

  • All payment methods

  • Basic analytics & reporting

  • Basic inventory & auto stock-out

  • 24/7 support (TH & EN)

Pro

For operators leveling up with mobile ordering & promotions. Everything in Starter, plus:

  • Mobile ordering & payments

  • Smart upselling in the basket

  • Promotions engine

  • Floor-plan designer & sections

  • Multi-outlet reporting

With POS & Inventory Pro, also: unlimited ingredients & recipes, production, prep & batch recipes, COGS & wastage reporting, stock counts & goods receipt, suppliers & movements ledger.

Pro AI

For operators optimising every corner of the business. Everything in Pro, plus:

  • GM AI weekly debrief

  • Menu optimization & benchmarks

  • Loyalty & store-credit program

  • Open API & MCP access

  • Custom roles & priority support

With POS & Inventory Pro AI, also: AI goods-receipt (invoice scan), central kitchen & transfers, demand forecasting.

Note: POS & Inventory is available on Pro and Pro AI.


How pricing works

  • Prices are per location, per month, shown live in the app when you choose a plan.

  • Pay monthly or annually — annual billing saves up to 15%.

Each location can be on a different plan; you're billed one subscription covering all of them.


Free trial

Every new subscription starts with a 30-day free trial. Billing starts automatically when the trial ends — cancel before then if you don't want to continue.


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