What this dashboard is for
The Staff dashboard shows who is actually doing the selling: which staff members add the items, how much value each adds, when they sell, and — on the Advanced tab — how orders flow between the person who opens them, the person who sells, and the person who collects payment.
It has two tabs: Overview (per-staff selling numbers) and Advanced (the order-flow view and a full contribution matrix). Both default to the past 30 days.
How staff attribution works (read this first)
Every number on this dashboard is built from the POS activity log, which records who performs each action:
An item is credited to the person who added it to the bill — specifically the first add, so later quantity edits don't change credit.
(customer) means the guest added the item themselves through QR mobile ordering.
API means an integration did it automatically (for example a table-QR session creating the order, or an automatic payment confirmation).
Items with no add record — for example items moved over from another bill — are credited to the order's opener instead, so nothing silently disappears.
The activity log went live on 13 June 2026. Items sold before that can't be credited to anyone: they count in totals but in nobody's share, so percentages won't reach 100% for date ranges that reach back before mid-June 2026.
One honest caveat: many outlets share till logins ("Cashier 1", "Front iPad"). Where that's the case, this dashboard measures stations, not individual people. Names come from the staff profile; an email appears only if an account has no name saved anywhere.
Overview tab
1. Items added by staff / Items added via mobile ordering
The two headline numbers: how many items (by quantity) staff rang in, and how many customers ordered themselves via QR — each with its share of all items sold. Together they normally cover ~100% for recent date ranges; the gap, if any, is pre-log history (see above).
2. Item Total | by Staff
Item value added per person (green bars) sorted highest first, with a dark running-total line showing the cumulative share. A steep start means a few people drive most of the selling. Mobile-ordering items are excluded here — this chart is about staff (the top cards cover the mobile share).
3. Staff performance
The per-staff table: Items (quantity added), % of items, Item Total (value added), % of value, Avg Item Val (value ÷ quantity — higher means they sell pricier things), Orders Touched, and Items/Order. Mini bars make the Items and Item Total columns scannable. Sort by any column.
4. Item Total | Weekly — top 5 staff
Weekly item value for the five staff who added the most value in the period — for spotting trends in who is selling. Staff only (no mobile/API lines).
5. Items | by Staff × Hour
A heatmap: top 10 staff (rows) × hour of day (columns), coloured white to green by items added. The hour is the Bangkok time each item was rung in — it shows who sells on which shift, not just who was clocked in.
6. Item Total | by Staff & Channel
Each person's item value split by the order's channel — green for dine-in, papaya orange for takeaway, muted oranges for delivery partners — with the total at the end of each bar. Spots channel specialisation (someone selling mostly takeaway, someone owning the floor).
Advanced tab
7. Staff Share | by Count and 8. Staff Share | by Value
Two 100%-stacked bar charts with the same three steps: orders opened, items added, payments — the first by count, the second by value. Each person keeps the same colour across all bars and both charts. Reading them together: someone whose slice is bigger in the Value chart than the Count chart sells more expensive things.
9. Staff Contribution Matrix
The full per-person table across all four activities, with a % share next to each block: Opens (orders opened, their revenue, and Opens AOV), Items (quantity, value, Items/Order, Avg Item Val), Payments (count, revenue collected, Payments AOV), and Discounts (count applied and value given). Sort by whichever column matters to you — this is the "pick your own KPI" table.
Definitions
Completed orders only; all times Asia/Bangkok; default window past 30 days.
"Item value" = item prices before discounts, service charge and tax.
Payments credit the person who recorded the last payment on the order; opens credit the order's creator.
Discount value in the matrix comes from each discount application the person made.
Overview staff charts exclude (customer) items; the Advanced tab includes (customer) and API as first-class actors so shares add up across the whole operation.
What this dashboard does NOT show
Suspicious till behaviour (comps, voids-after-cash, reprints) — that's the Staff Activity Guard report.
Per-order detail — the Daily Summary Report's Orders tab.
Tips per staff — not currently tracked per person.