Freshket is a platform that connects farmers, food suppliers, and restaurants, facilitating efficient sourcing and delivery of fresh and dried food products. You can order your food supplies directly through the platform. It offers flexible delivery time slots, a dedicated customer success team available from 6:00 AM to midnight, and online billing invoices to support VAT claims.
Papaya is the first and only POS system fully integrated with Freshket. This means you can now access Freshket via the Papaya Shop by clicking on the Shop tab. In the Shop, you can sign in or register if you don’t already have a Freshket account.
How to Access Freshket
If you don’t have a Freshket account, click Register to create one. Choose either Restaurants Without Code or Restaurants With Code, then fill in the required details.
If you already have an account, click Sign In and you’ll be redirected to your Freshket dashboard.
How to Use Freshket
After signing up with your email and phone number, you can explore Freshket’s extensive catalog of over 4,000 items—including fresh produce, meat, seafood, and dry goods.
Steps to order:
Browse & Add to Cart
Go to the Home page and add your desired items to the cart.
Choose a Delivery Slot
Select a convenient delivery date and time. Freshket offers flexible delivery slots, including next-day delivery.
Place Order & Make Payment
Review your order and confirm the purchase. Payments can be made securely online through the platform.
Receive Delivery
Freshket will deliver your order to the specified address within your selected time slot.
How to Apply a Promotion Code
After selecting your items, proceed to the Order Confirmation page. Click on “Use or View Promo Code”, then enter FKTPAPAYA50 and click Apply before completing your purchase.
Where Can I Find Customer Support?
If you have any questions or need assistance using the platform, simply click on the Chatbot located at the bottom right corner of the screen. Our support team is ready to help!
You can type your inquiry in the search box or select from the suggested options in the pop-up list to get instant answers.
