The POS has several quick actions for managing order items efficiently during service. This guide covers navigating menus, searching for items, and the swipe gestures for repeating, editing, and cancelling items.
Navigating menus & categories
The top navigation bar shows the current Menu / Category. Tap it to switch between menus and categories using the menu/category switcher.
Search & quick-add
Tap the search icon (or press Ctrl+K / ⌘K) to open the search overlay. Type to find any menu item instantly and add it to the order without navigating through categories.
The + button opens the Open Item dialog for adding custom one-time items (see Open Items).
Sent vs Unsent items
The order panel is split into two sections:
Unsent — items added by staff that haven’t been sent to the kitchen yet. These can be freely edited or removed.
Sent — items already sent to the kitchen. These can be repeated or cancelled, but not edited.
Swipe gestures
Swipe an order item left or right to reveal quick action buttons:
Action | Available on | What it does |
Repeat (green) | Sent, Unsent, Held | Adds the same item again with identical options — no popup |
Cancel (red) | Sent, Held | Cancels the item (with optional reason) |
Remove (red) | Unsent (staff items only) | Removes the item from the basket before it’s sent |
Repeat vs Make Another
These are two different ways to reorder an item:
Action | How to trigger | Behaviour |
Repeat | Swipe right → green button | Instantly adds the same item with the same options. No popup, no changes. |
Make Another | Tap on the item | Opens the full item popup so you can change options/modifiers before adding. Use this when the customer wants the same dish but with different customisation. |
‼️ Swipe gestures and quick actions are only available when the order is open or reopened, and require the Full POS permission.
Hold & Fire
If your outlet uses coursing or paced ordering, held items appear in a separate tab with their own swipe gestures (Repeat + Cancel). For full details, see the Coursing collection.